On Thursday morning the Consumers complained over the smartphone prices on the site of operations.
should be paid about 396 euros a period of two years for a phone of 264 euros. The interest rate was thus significantly higher than the statutory maximum of 14 percent.
KPN and other providers have to do recently with new restrictions, since the Supreme Court ruled that a smartphone on installment should be seen as a loan . Thus, the Act on Financial Supervision apply and apply stricter rules.
The foundation Consumers Claim did earlier research into the ‘usury’ and threatened to move to court. The foundation wants to negotiate on behalf of clients on a charge of KPN and other telecom companies.
Stupid mistake
A spokesman of KPN confirms that there are again removed products from the provider’s website on Thursday . That actually had earlier this month to be done, but by a “stupid mistake” there are still some remain.
The Consumers want KPN will actively approach favored customers. The telecom provider is not going to do. Customers who have purchased a phone with a high interest rate, can contact KPN. Then looked at whether compensation can be paid
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