Via bol.com are definitely thousands of counterfeit goods are traded. Against companies that at bol.com fakes sold his last years twenty cases.
If you as a seller questions about the sets, says bol.com Don’t be so hard, selling just nice – Anonymous seller
It comes for example to batteries and earphones for mobile phones. Oplaadsnoertjes for iPhones are found not Apple, and functioned not. React, an organisation that is worldwide on behalf of 235 major brands on the hunt for counterfeits, has twenty cases run against through bol.com selling parties. Through mystery shopping visits is sure to be a counterfeit product. React stresses that nepbatterijen dangerous and can explode.
Sellers declare before AD that the webgigant does very little against rogue traders. Bol.com acknowledge that it appears that sellers do not comply their terms and conditions or the law. How many counterfeit products there exactly online are traded through bol.com is uncertain, because not to find out showed how much the companies involved had purchased.
Rotten apples
,,for reasons of caution I’m going out of thousands, but this can change”, explains Bjørn Grootswagers of React, before Foundation a Counterfeit product. This organization hunts worldwide on behalf of 235 major brands on counterfeits, and has its headquarters in Amsterdam. Because bol.com well-regarded, scares Grootswagers of the amount of fakes. ,,There are a lot of rotten apples in between.”
Various vendors declare before the AD that the webgigant rogue traders, barely weert of the online platform. ,,If your there as a seller questions about sets, they say: “Don’t be so hard, selling just fine,’” says a seller who is via bol.com stuff brings to the man, who wishes to remain anonymous. His name is known to the editors.
React, the companies ordered to immediately stop the trade, on penalty of a fine of 450 euros per product. Fifteen companies have complied, against five companies running the case. ,,Even now, we find with the necessary regularity fakes, and only therefore it is good that we have this site to keep an eye on,” said Grootswagers.
Huisbranden
He points to the dangers of there are many fake products. ,,Brand products are extensively tested, while counterfeit products from all kinds of factories come but to
The Consumers ‘ association last year more than 200 notifications about bol.com. ,,Most of the complaints go about receiving a defective product. A small number of them indicated that it is a replica will,” says Joyce, Donat. Consumers feel “misled” by so-called “original” Apple charging cables. ,,Bol.com pretends to be genuine Apple products, but then you get there are many fake products in the home sent,” writes a customer that is a cable bought for his iPhone on ‘the brand page Apple on bol.com.
Bol.com started in 1999, with online sales. Since 2011 bol.com also be open to the offer of other retailers. Bol.com acknowledge that “it is unfortunately a few times that a seller has not given us their terms and conditions or the law’. ,,With 14,000 merchants and 15 million articles we have chosen to not every seller on a daily basis to check on compliance with our terms and conditions,” spokesperson Marjolein Verkerk of bol.com . ,,Notification of customers, we try to be as good as possible to follow, but there is a chance that not everything is discovered.”
Product description
Verkerk stresses that suppliers can indicate that a item is suitable for, for example, Apple devices. This is then indicated with the note ” for Apple. If a supplier in that product description indicates that it is a product of a particular brand when it is not, then that is incorrect and they should change it.”
In december unveiled this newspaper all of that bol.com the fog went with the sale of fireworks. The inspection for Environment and Transport, ordered the webgigant that all the fireworks directly from the website. According to bol.com the company is indeed in action as they customers ‘ or partners ‘serious indications for possible abuse.” ,,We will start an investigation to determine whether there is in fact violating our terms and conditions.”
if you Have complaints about bol.com email photos or videos of your product to researchteam@ad.nl

