Stricter supervision on the wrong debt collection agencies – NOS

On a web site is among other things a checklist put with which people can verify that the collection agency follows the rules. And there are letters that the customers to the collection agency.

employees and former employees of the debt collection agencies are required to report information about wrong incassopraktijken. That can also be anonymous.

debt collectors for the wrote, then they can get a fine of 900,000 euros per violation, says director Bernadette van Buchem of the ACM.

Bad loans

Also on the providers of loans comes to the AFM stricter monitoring. If a debt collection the late payment of a loan takes the money and tries to claim, that desk will need a licence.

The AFM wants that the lenders of their ‘bad loans’ are less easy to sell to debt collection agencies. Also, the AFM, the original lender’s appeal on the errors that the collection agency makes.

False charges

Joke de Kock of the NVVK, the Dutch association of debt assistance call the steps of the regulators is important. “Each day We see citizens who are in trouble, because there are many fees charged by collection agencies,” she says.

According to her, it is both in the interest of those debts if the creditor all sums to be exactly right and rightly can be charged. She says: “As the principal with improper cost increases have also the original creditors are affected, because they are less reimbursed.”