TILBURG – CZ health insurance from Tilburg has a painful mistake committed by a overstapper to another health care provider death to explain.
Tilburger Eric Sturgeon decided at the end of the year, together with his partner to switch to a different health insurer, Anderzorg.
Condolences
Except the letter with a new card of Anderzorg, was there Friday also a letter from CZ on the doormat. "It was I declared dead, and my partner her amazing strong," says Eric Sturgeon.
The Tilburger tweeted after the opening of the post at the beginning of the evening right away that he is still alive and kicking. 'Yoohoo, I’m still hear!', tweeted he.
Human error
The sneer on Twitter, of course, was intended for the health insurance company CZ. "Of course, frighten you for a while, but it is especially stupid and careless of CZ. There was also a folder in the actions that my partner had to take because of my death.”
the health Insurer CZ beteurt what has happened and says that it is a human error. “Something like that should never happen”, let spokesperson Marie-José van Gardingen know. The end of the year is health insurance a busy period since a lot of people for the new year resolutions of health insurance to change. “It’s probably the termination of mr. Sturgeon this accidentally in the system a wrong code to cooperate, and that is obviously very annoying.”
Excuses
Meanwhile, there was contact between the two parties, and CZ has excuses made for the way things are going. “After the weekend we re-contact, and then we shall with an appropriate solution.”
Changed: Saturday, January 14, 2017 – 16:03
Author: Corné Verschuren
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