“KPN charged usurious interest in purchasing phone with contract” – NU.nl

This enables consumers Claim Tuesday based on their own research.

Due to the high interest rates KPN customers were up to ten euros per month overpaid calculated in the organization.

Consumer Claims telephony provider has warned to adjust the amount. “They are apparently shocked themselves, because they have adapted directly their website after receiving our letter,” said director Stef Smith.

Buy on installment

Since a decision of the Supreme Court in 2014, the purchase of a smartphone at a subscription as hire purchase and thus as a loan. Credit can be up to 14 percent interest will be charged. KPN was that in some cases more than 100 percent.

Suppliers are also required to indicate the level of interest. KPN does after the adjustment yet. Consumers Claim has a calculator that allows customers to calculate whether they have paid too much. In that case, they can claim the damages from KPN.

Several organizations like since the ruling of the Supreme Court in cooperation with consumer telephone reclaim by providers. According to Consumers Claim and the Foundation Consumer & amp; Telecom sector they did for years unjustly like phones were included with a subscription, whereas in fact it was not so

By:. ANP / NU.nl