Timo Huges: first results new strategy – Treinreiziger.nl

Timo Huges: first results new strategy – Treinreiziger.nl

 
 
 
 
 

The Dutch Railways have made a slight improvement thanks to last year hereikte strategy. That said NS CEO Timo Huges Thursday at the presentation of the annual figures. He pointed to the higher travelers punctuality and slightly improved customer judgments.

 

“We focus very specifically on the lines where the performance is below average. Thus, the base around the summer at Intercity Direct was very high. We then intervened, now that the dropout rate is halved,” he explains. “Also between Breda – The Hague, we have taken measures we put in there now another type sprinter who can go faster, so we took the opportunity to improve punctuality.”

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The average hereikte strategy is no longer good enough. And, says the CEO, the traveler is now at 1, 2 and 3. “But I can not promise mountains of gold. Stand in the striker is sometimes unavoidable. But I can promise that we maximize our efforts. By disgruntled travelers say I: I have heard, we are hard at work “

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2014 was a good year financially NS incidentally: the company achieved in particular through a one-time windfall profit of 180 million euros. CFO Engelhardt Robbe about the future cautious. “We are going in the coming years to invest 8 billion in new trains. We can cut only internally. So we use less advisors external hiring, vacant positions may not fill up and buy smarter. But we can cut it with little things. We have For example, four staff magazines that we merge into one sheet. That saves a lot of paper, “said Robbe.

 

Robbe hopes that the investment in new trains will also offer new travelers. “But we have no concrete goal. In recent years we have seen a moderate growth. But the economic conditions play an important role in passenger growth. And even if there will be additional traffic jams on the way people take faster train”.

 

Outside the Netherlands, NS likely to gain more profit in the coming years. “We have won the Scottish Abellio concession. This will increase the profitability of Abellio. But we must first invest there. Also, the Limburg concession will contribute to earnings” thinks Robbe. Both Robbe as Huges ensure that there is no cross-subsidization: profit of NS is not in favor of Abellio or vice versa. According Huges Abellio should also pay for train services. “And that is the same rate that we charge our competitors.”

 

In general, aims to train at least 7 percent Office ament, even with Abellio. NS but does not say how high the Office of Fuerteventura exactly. “That would give our competitors more insight than is necessary” responds Robbe. Or NS in Limburg 7 percent ament Office will be able to get, Robbe did not lose.